“This is an excellent course. It is not only a language course. The skills I learned will be very useful in my work environment. It will help me during work related conversations with my co-workers, especially when there is conflict.” C. Ham, Database Developer
“This is a very handy course especially for those individuals whose first languages are not English. From this course, I learned how to write with impact and clarity, how to choose correct formats for different functions, and how to write with consistency. I did make a big improvement in my writing skills from the Power Writing course.” L. Hsieh, Programmer/Analyst
"We...would like to express our gratitude and appreciation for the training course Speaking Strategies that you provided...
We found our classes very enjoyable, organized and efficient. All of the information, resources and activities fit together in a cohesive and organized manner. Many of us heard a lot of positive comments about this class & teaching techniques from previous attendees.
Very special thanks to Karen for her outstanding professional service. Karen’s knowledge and professionalism were exemplary. Her classes were always interesting, to the point and witty. Instructions were clear, concise, and consistent. She provided practical ideas and realistic examples that helped us to speak with confidence in different business situations. Karen was able to bring the materials to a personal level. Her individual approach enhanced the benefits of this course to everyone.
Our group is leaving this training with new skills that are crucial to our work and professional development. Your company has proven its professionalism at a personal level and we want to let you know that we greatly appreciate your efforts. We assure you that we will not hesitate to recommend you to our friends. We wish you all success in your future efforts." Technical Professionals at a Leading Telecommunications Firm
I learned a lot in this course, gaining an overall improvement in real-life conversation.
My tone of voice improved along with my fluency and sentence rhythm. I learned the rules about how to pronounce words, including pronouncing the correct vowels and final consonant sounds. I can now use pauses to focus on an idea and emphasize effectively.
Because I learned the symbols for the sounds, I use the dictionary to learn the pronunciation of new words.
Taking this course has increased my confidence. I can now speak to colleagues more clearly without rushing to finish speaking and am more willing to share my opinions.
I am glad I took this course. It really, really works. S. Ly, Analyst
This course was very good. It really improved my English skills.
The online lab gave very detailed ways of improving my pronunciation as well as other language issues. Using this program, I could copy the model’s voice and compare my way of speaking to the standard.
I could also learn in real-time. Because I could access the program at any time, it was really convenient.
Of course it helped me in my IT job, since so much of my work is talking on the phone to vendors, tech support and end users. Before taking the training, people asked me to repeat a lot. Now, they rarely do.
This training helped in both speaking and listening. Now I understand what people are saying much better.
For sure, I am more confident at work. I now know how to speak correctly and what words to use. J. Zhang, System Analyst
This was a very, very nice course for me; it impressed me very much.
The course provided very detailed information about pronunciation, like how to use the appropriate tongue positions for creating sounds; how to link words together; how to properly contrast similar words; how to maintain an appropriate speed; and how to use melody to show different attitudes.
The vowel chart was particularly helpful because it clearly depicts the different positions for creating the various vowel sounds.
After taking this training, people have noticed the improvement in my speech. One example is that my previous supervisor told me that my voicemail message had improved a lot.
Obviously, I am now more confident when I speak in meetings and conference calls. In the past, colleagues repeated some of my words to make sure they understood my message. Now, they only paraphrase to further the technical discussion, not to clarify my words or ideas.
Certainly, improving pronunciation takes time. That’s why I like the manual and the CDs, especially the section with the High Frequency Words. These allow me to continue developing my skills, even though I’ve finished the training.
I believe that every second language person wishing to develop their business English speaking skills would benefit from this course. Y. Wu PhD, Principal Scientist
I was amazed at how this pronunciation training could help me in all areas of communication. It really, really impressed me. Not only did my pronunciation improve, but so did my vocabulary and listening skills.
Because of developing the appropriate sentence rhythm, I can now draw the listener’s attention to the main ideas I’m expressing. My ability to produce English vowel sounds has improved significantly; and many of these sounds are not found in my native language.
Using the warm-up exercises helped me train my mouth to move in a way that produces the sounds accurately.
Because I can now speak clearly, my confidence has increased a lot. Even in spontaneous presentations, people don’t ask me to repeat any more. On the phone, people understand me the first time.
Certainly, this course has helped me become effective in the company. E. Foliaco, Localization Testing Specialist
This training was very useful. It taught me how deliver a more precise message clearly, effectively and efficiently.
Because I work remotely, I must convey my message over the phone without the benefit of facial expression or body language. The pronunciation skills I learned enable me to do this effectively. Using sentence rhythm, melody and focus words helps me communicate my ideas well. Certainly, I am not asked to repeat myself any more.
I have also been able to use my increased vocabulary and knowledge of culture to improve my written communication style.
I wish I could have taken this training when I first came to Canada. I am certain it would have impacted the beginning of my career here. S. Sklyarenko, Information Security Analyst
This course has really impacted my work. It not only improved my pronunciation, but also developed my listening skills so I understand other people better, whether speaking in person or on the phone.
I am now more confident to speak in meetings and am also able to grasp the finer points of the discussion. So, when I leave meetings, I can carry out my tasks without further clarification or instructions.
I now present my ideas clearly, even when I have little time to prepare. Because I am able to use my voice to draw attention to my main ideas, I have become a more effective and efficient speaker.
My manager has even commented on my improvement and has recommended this training to others on my team. T. Chen, HW Developer